with IVR, text, and email borrower communication strategies
Request a ConsultationSWBC has partnered with FICO® to provide innovative and intelligent communication services to engage borrowers who are past due on their account payments. Configured to meet your collections needs, our solution enables efficient and effective two-way communication with borrowers using interactive voice response (IVR), text, and email.
Submit the form below, and one of our representatives will contact you to better understand your internal challenges. The goal of this meeting is to help recommend new collections strategies that fit your institution’s needs. We will aim to provide resources and solutions that will reduce costs, increase efficiencies, enhance your member and staff experience, and have a positive financial impact to your bottom line.