Case Study: FAIRWINDS Credit Union

Outsourced collections five-year results

When FAIRWINDS began outsourcing their early-stage collections program to SWBC in 2013, they had three straightforward objectives: reduce time dedicated to collections, simplify the collections process, and reduce delinquency.

With a comprehensive plan in place, SWBC leveraged its experience and scalable collections solution to serve FAIRWINDS and its members.

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